Outage in OpenNode

Elevated API Errors for Payment Requests with Auto-Conversion enabled

Resolved Minor
August 28, 2023 - Started over 1 year ago - Lasted about 24 hours
Official incident page

Need to monitor OpenNode outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpenNode, and never miss an outage again.
Start Free Trial

Outage Details

We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution. In the meantime, all conversions and outgoing bank transfers are disabled.
Components affected
OpenNode Payments
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/29/2023 02:46PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 08/28/2023 08:23PM

Our Exchange Partner has identified a fix and its working on a resolution.

INVESTIGATING over 1 year ago - at 08/28/2023 03:26PM

We're receiving a higher API error rate on payment requests initiated by merchants/businesses who have auto-conversion turned on. We have notified our exchange partner and are monitoring for resolution.

In the meantime, all conversions and outgoing bank transfers are disabled.

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime