Outage in OpenPhone

Delays with call transcriptions and exports

Resolved Minor
June 03, 2024 - Started 5 months ago - Lasted about 3 hours

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Outage Details

Notifications are delayed. We have identified the cause and are working on a resolution.
Latest Updates ( sorted recent to last )
MONITORING 5 months ago - at 06/03/2024 07:07PM

Call transcriptions and export processing times have started to stabilize and should be fully operational soon.

IDENTIFIED 5 months ago - at 06/03/2024 05:56PM

We have identified a delay with new call transcriptions and data exports.

MONITORING 5 months ago - at 06/03/2024 05:24PM

In app notifications have been restored. Call transcriptions are delayed but starting to recover. We will continue to monitor.

IDENTIFIED 5 months ago - at 06/03/2024 05:15PM

Notifications are delayed. We have identified the cause and are working on a resolution.

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