Is OpenPhone Down? Check the current OpenPhone status

OpenPhone is operational

Updated a few minutes ago

OpenPhone not working for you?

Monitoring OpenPhone since June 2021. Learn more

Monitoring 15 OpenPhone services and regions

2 incidents in 2025

Current OpenPhone official ongoing incidents

No incidents reported in OpenPhone's status page

IsDown pulls data from OpenPhone's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

OpenPhone issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about OpenPhone problems

  • L

    lorna

    15 days ago

    got a white screen with error message and site closed down. has to restart

  • M

    Melissa

    16 days ago

    Whole site just crashed, can't log in

  • K

    Ken

    3 months ago

    Support Incoming call prompt shows on the mobile app but didn't show up on the web and desktop app.

  • J

    Julia

    3 months ago

    "Unknown Error please try again" keeps popping up in the corner, not sure if it affects the calls or something else yet.

  • P

    Paul

    3 months ago

    Keeps on loading with no reason incoming and out going calls not working

  • L

    Lacy

    3 months ago

    Trying to call my own cell phone and it rings on OpenPhone but does not register on my phone as an incoming call and my voicemail never picks up

  • E

    ETHEL

    3 months ago

    I think the outgoing is not working

  • J

    James

    3 months ago

    outgoing and incoming calling issue

  • J

    Jenny

    3 months ago

    I am unable to make out going calls or receive incoming calls. Texting feature is working

  • M

    Marty

    3 months ago

    Again....Why is OpenPhone dropping off line so often???????????????

  • A

    Anna

    3 months ago

    Failing to load conversations....again.

  • J

    Julia

    3 months ago

    Failing to load conversations and conversation list.

  • M

    Marty

    4 months ago

    Again....Why is OpenPhone dropping off line so often???????????????

  • M

    Marty

    4 months ago

    Why is OPenPhone dropping off line so often?

  • C

    cOLLEEN

    4 months ago

    Error: Could not establish a connection. Try again momentarily. at OCt (https://my.openphone.com/assets/index-DdrLY50R.js:215:290487) at Txt (https://my.openphone.com/assets/index-DdrLY50R.js:216:11385)

  • A

    Anna

    4 months ago

    Failure to load the conversation error

  • A

    Aisha

    4 months ago

    It’s not functional on desktop, and it doesn’t seem to be loading properly

  • L

    Lorna

    4 months ago

    could not connect and cant see data

  • A

    Angelica

    4 months ago

    Call log is not loading, can not see any history or send text messages

  • J

    Julia

    4 months ago

    Notifications about an incoming call are completely silent, incoming call sound doesn't play. It's been like this for past 3 days

  • A

    alisha

    4 months ago

    Unable to connect to server.

  • G

    Glen

    4 months ago

    failed to load conversations

  • P

    Pam

    4 months ago

    Not loading calls as normal

  • C

    Chris

    4 months ago

    texts aren't going through

  • O

    OWE

    4 months ago

    Failed to load conversations

  • A

    Anna

    4 months ago

    Openphone will not load any conversations on web app or iOS apps, it's fully down for our entire team

  • J

    Jack

    4 months ago

    Can't load any conversations

  • D

    Denn

    4 months ago

    Failed to load the conversation

  • S

    Sebastian

    4 months ago

    Everything is delayed and incoming calls are not ringing making us miss important calls.

  • O

    omar

    4 months ago

    not working everything is delayed

  • J

    Jasper

    4 months ago

    Openphone is not loading again or have extreme latency

  • N

    nikki

    4 months ago

    I’ve noticed that messages are delayed, and there’s also no call recording when I answer calls.

  • J

    Julia

    4 months ago

    Am I the only one who doesn't get call sounds when someone calls right now? Please leave a comment if anyone is having the same issue!

  • M

    Marty

    4 months ago

    I am unable to load and display incoming calls.

  • H

    Hugo

    4 months ago

    Notifications arrive very late, and it does not update in the browser, only the smartphone version works.

  • K

    Karla

    4 months ago

    Not loading in real time.

  • S

    Sam

    4 months ago

    couldn't establish a connection

  • G

    Griffin

    4 months ago

    messages not loading properly and error messages popping up

  • H

    Heather

    4 months ago

    I cannot see if my messages are sending and I am not getting notified when messages come through.

  • J

    JJ

    4 months ago

    Openphone is not loading

  • C

    Christian

    4 months ago

    nothing is loading and the site isn timing out

  • Y

    Yulia

    4 months ago

    Openphone not being able to establish connection, conversations not loading. This is like 3rd hour in a row and those issues still persist. Usually they're quicker at resolving the issues.

  • E

    Elroy

    4 months ago

    Problems opening the app, messages are not syncing across devices, can't send text messages. We were early adopters of OpenPhone, but it has been so flaky that we're looking at options. Our phone + messaging systems are mission-critical and OpenPhone has not been a reliable partner.

  • D

    Dan

    4 months ago

    By far one of the worst phone providers to exist. Cancelling all our phone users.

  • S

    Shantel

    4 months ago

    OpenPhone says that it is taking too long to load. I have tried to log in and out a few times

  • A

    Aisha

    4 months ago

    Messaging, and delayed notifications

  • S

    Sebastian

    4 months ago

    It's down, calls are not coming through. It doesn't let me get into the phone, says connection has not been established.

  • A

    alisha

    4 months ago

    Unable to receive or send calls. Can't connect to server.

  • M

    Melissa

    4 months ago

    Can't log in, can't receive messages and calls wont connect.

  • O

    Oliver

    4 months ago

    Stuck on a reload loop and cannot access the program now.

  • A

    Admin

    4 months ago

    cant establish connection but my wifi is good and some web are running smoothly

  • J

    Jackie

    4 months ago

    OpenPhone shows a red warning saying it cannot establish a connection.

  • J

    john

    4 months ago

    openphone is not loading

  • L

    Lynn

    4 months ago

    Calls not coming through, callers can't hear me, contacts not loading.

  • D

    Denn

    4 months ago

    It's not loading, and incoming calls and messages are not being notified.

  • J

    Joshua

    4 months ago

    Down. Call cutting out. losing connection, contacts not showing, cannot hear if on a call

  • S

    Sam

    4 months ago

    Couldn't establish a connection

  • J

    Jasper

    4 months ago

    contacts are not showing. Also reflects could not establish connection

  • S

    Sarah

    4 months ago

    The contacts are not showing.

  • S

    Sebastian

    4 months ago

    Callers cannot hear me and I can't hear them.

OpenPhone outage history

IsDown has tracked 74 incidents since started monitoring OpenPhone status in June 2021.

  • Feb 27 2025

    14 days ago · lasted 1 day

    We have identified an issue with our desktop application that is preventing users from logging in. We apologize for this inconvenience and are actively investigating the cause. In the meantime please use the web app directly in order to avoid furt... More details

  • Feb 26 2025

    We’re currently experiencing issues with call transcripts and summaries, causing delays or unavailability. Our team is investigating the issue and working to restore full functionality as soon as possible. We’ll provide updates as we learn more. ... More details

  • Nov 05 2024

    4 months ago · lasted about 6 hours

    We've identified an issue causing increased delays using the OpenPhone app. We are investigating. More details

  • Jun 2021 ...
    IsDown started monitoring OpenPhone status

    We've tracked and collected 74 incidents since started monitoring OpenPhone status

Sign up and check all outage history

OpenPhone outages in the last 30 days

Number of Incidents

2 issues

Last incident

14 days ago

Having problems with OpenPhone? What can you do?

  1. First, stay calm.

    • We know it's stressful when OpenPhone is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did OpenPhone already acknowledge the issue? And published a status update? (You can find it in the top of the page or in OpenPhone status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If OpenPhone is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by monitoring them for you and alerting you if they are having issues, and create status pages to communicate with your team and users.
Official Status Pages + User Reports

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Stay informed about OpenPhone status changes

IsDown offers an easy way to monitor OpenPhone with maximum flexibility

Major Outages Notifications

IsDown monitors OpenPhone for major outages. A major outage is when OpenPhone experiences a critical issue that severely affects one or more services/regions. When OpenPhone marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors OpenPhone status page for minor outages. A minor outage is when OpenPhone experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in OpenPhone status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors OpenPhone and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

OpenPhone and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is OpenPhone down today?

OpenPhone isn't down. You can check OpenPhone status and incident details on the top of the page. IsDown continuously monitors OpenPhone official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current OpenPhone status?

OpenPhone is currently operational. You can check OpenPhone status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a OpenPhone outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is OpenPhone slow today?

Currently there's no report of OpenPhone being slow. Check on the top of the page if there are any reported problems by other users.

How are OpenPhone outages detected?

IsDown monitors the OpenPhone official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last OpenPhone outage?

OpenPhone last outage was on February 27, 2025 with the title "Desktop users unable to login"

OpenPhone not working for you? How do I know if OpenPhone is down?
How can I check OpenPhone status and outages?
Why use IsDown to monitor OpenPhone instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor OpenPhone and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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