OpenPhone Status - Is OpenPhone Down?

OpenPhone is operational

Updated

OpenPhone not working for you?

Current OpenPhone official ongoing incidents

No incidents reported in OpenPhone's status page

IsDown pulls data from OpenPhone's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

OpenPhone issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about OpenPhone problems

  • H

    Halle

    Calls not going through. Have to call twice for the call to go through. Dropping calls

  • K

    kat

    Not loading messages on time, not ringing

  • M

    Melissa

    calls not connecting on web browser online

  • K

    Keri

    Transcriptions stopped working at about 10:30 a.m. and calls are showing as in progress after they're over. Some calls are delayed before showing up in the list.

  • A

    andrew

    cant get the app or the website to update new calls or texts

  • B

    Brad

    Unable to load the full app

  • C

    Caleb

    Doesn’t seem to be connecting to the Internet at all. Voice and text not working

  • D

    Dillon

    Not letting me log in on computer and dial out on phone app.

  • M

    Mia

    cant send or recieve texts and calls

  • L

    Logan

    i cannot start the App at all keeps crashing

  • D

    Doug

    It won't load or allow me to send calls or texts.

  • S

    Scott

    Calls not going through and I cannot see my dashboard online or in the app. I'm not sure if texts are working or not.

  • H

    Hannah

    Not loading, messages are saying "failed to send" and "Unfortunately this is taking too long"

  • A

    Aisha

    Calls and texts arent going through

  • S

    Susan

    Not updating in app, not allowing phone calls to be made.

  • P

    Pete

    Its not reloading and cant send messages

  • T

    Tiffany

    Unable to make calls or send messages

  • L

    Leo

    OpenPhone messages and calls not working

  • A

    Ashley

    Not working totally, can't call or receive call, can't text nothing is loading

  • C

    carlos

    unable to send message. phone hasnt been ring for over 30min as far as i know

  • A

    Anna

    OpenPhone not loading, not allowing me to send messages

  • D

    David

    Doesn't load the app. Cant receive calls or messages

  • J

    Jackie

    I have just dialled a phone number, and a recorded message said there's an application error.

  • R

    Rohan

    Cannot send text messages via macOS and web browser

  • J

    John

    Open phone is not working

  • D

    dan

    wtf is this shit. Been down for like an hour atleast. No texts going out or coming through either

  • C

    Cameron

    Texts and calls not working

  • G

    gina

    Completely down on windows and mobile

  • L

    Leah

    It shows it needs to update and can't update and says its taking too long.

  • E

    Erik

    No access to desktop, online, or phone app.

  • M

    Milos

    Openphone is down for 6 of our people

  • C

    christian

    openphone is not loading at all

  • J

    Jessica

    Openphone is down for our whole office currently

  • L

    lorna

    got a white screen with error message and site closed down. has to restart

  • M

    Melissa

    Whole site just crashed, can't log in

  • K

    Ken

    Support

    Incoming call prompt shows on the mobile app but didn't show up on the web and desktop app.

  • J

    Julia

    "Unknown Error please try again" keeps popping up in the corner, not sure if it affects the calls or something else yet.

  • P

    Paul

    Keeps on loading with no reason incoming and out going calls not working

  • L

    Lacy

    Trying to call my own cell phone and it rings on OpenPhone but does not register on my phone as an incoming call and my voicemail never picks up

  • E

    ETHEL

    I think the outgoing is not working

  • J

    James

    outgoing and incoming calling issue

  • J

    Jenny

    I am unable to make out going calls or receive incoming calls. Texting feature is working

  • M

    Marty

    Again....Why is OpenPhone dropping off line so often???????????????

  • A

    Anna

    Failing to load conversations....again.

  • J

    Julia

    Failing to load conversations and conversation list.

  • M

    Marty

    Again....Why is OpenPhone dropping off line so often???????????????

  • M

    Marty

    Why is OPenPhone dropping off line so often?

  • C

    cOLLEEN

    Error: Could not establish a connection. Try again momentarily. at OCt (https://my.openphone.com/assets/index-DdrLY50R.js:215:290487) at Txt (https://my.openphone.com/assets/index-DdrLY50R.js:216:11385)

  • A

    Anna

    Failure to load the conversation error

  • A

    Aisha

    It’s not functional on desktop, and it doesn’t seem to be loading properly

  • L

    Lorna

    could not connect and cant see data

  • A

    Angelica

    Call log is not loading, can not see any history or send text messages

  • J

    Julia

    Notifications about an incoming call are completely silent, incoming call sound doesn't play. It's been like this for past 3 days

  • A

    alisha

    Unable to connect to server.

  • G

    Glen

    failed to load conversations

  • P

    Pam

    Not loading calls as normal

  • C

    Chris

    texts aren't going through

  • O

    OWE

    Failed to load conversations

  • A

    Anna

    Openphone will not load any conversations on web app or iOS apps, it's fully down for our entire team

  • J

    Jack

    Can't load any conversations

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OpenPhone outage history

IsDown has tracked 79 incidents since started monitoring OpenPhone status in June 2021.

Sign up and check all outage history

Having problems with OpenPhone? What can you do?

  1. First, stay calm.

    • We know it's stressful when OpenPhone is down, but running around is not going to fix it.
    • Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
  2. Make a quick evaluation of the impact

    • Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
    • Did OpenPhone already acknowledge the issue? And published a status update? (You can find it in the top of the page or in OpenPhone status page)
    • If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
  3. Communicate with your team and users quickly

    • If OpenPhone is having problems and impacting your business, it's important to keep your team and users informed.
    • Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
    • If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
  4. Understand the root cause

    • After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
    • Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
  5. Is there any mitigation for the issue?

    • Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
    • Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
  6. Service has recovered?

    • Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
  7. Post-incident analysis

    • Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
    • Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
  8. Prepare for the next incident, because it will happen again

    • Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
    • Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Monitoring 15 OpenPhone services and regions

7 incidents in 2025

OpenPhone outages in the last 30 days

Number of Incidents

4 issues

Last incident

10 days ago

Companies that monitor OpenPhone also follow the status of these services

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Frequently Asked Questions

Is OpenPhone down today?

OpenPhone isn't down. You can check OpenPhone status and incident details on the top of the page. IsDown continuously monitors OpenPhone official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current OpenPhone status?

OpenPhone is currently operational. You can check OpenPhone status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a OpenPhone outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is OpenPhone slow today?

Currently there's no report of OpenPhone being slow. Check on the top of the page if there are any reported problems by other users.

How are OpenPhone outages detected?

IsDown monitors the OpenPhone official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last OpenPhone outage?

OpenPhone last outage was on April 17, 2025 with the title "Reports of some group messaging issues"

OpenPhone not working for you? How do I know if OpenPhone is down?

How can I check OpenPhone status and outages?

Why use IsDown to monitor OpenPhone instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor OpenPhone and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about OpenPhone status changes?

IsDown offers an easy way to monitor OpenPhone with maximum flexibility

Major Outages Notifications

IsDown monitors OpenPhone for major outages. A major outage is when OpenPhone experiences a critical issue that severely affects one or more services/regions. When OpenPhone marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors OpenPhone status page for minor outages. A minor outage is when OpenPhone experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in OpenPhone status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Component Filtering

IsDown monitors OpenPhone and all their 15 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

OpenPhone and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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