Outage in OpenSesame
Course Launch Failures
Resolved MajorIncident Report
Summary AI Generated
The OpenSesame Course Delivery Platform experienced a major incident where learners could not launch e-learning courses, encountering error messages or blank screens when attempting to start courses. The issue affected the course player functionality for approximately 1 hour. The engineering team implemented a fix and monitored the system until the incident was fully resolved.
We are investigating an issue preventing learners from launching e-learning courses through the OpenSesame course player. Affected users may encounter error messages or experience a blank screen when attempting to start a course. Our engineering team is actively working to resolve this issue.
Components affected
OpenSesame Course Delivery PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/10/2026 11:53AM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/10/2026 11:31AM
We are continuing to monitor for any further issues.
MONITORING
about 1 month ago - at 03/10/2026 11:27AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 03/10/2026 11:07AM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 03/10/2026 10:52AM
We are investigating an issue preventing learners from launching e-learning courses through the OpenSesame course player. Affected users may encounter error messages or experience a blank screen when attempting to start a course. Our engineering team is actively working to resolve this issue.
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