Outage in OpenSesame
Some xAPI completion statements are not being sent
Resolved MinorIncident Report
Summary AI Generated
OpenSesame experienced an issue where xAPI completion statements were not being sent for direct integrations, causing learners' course completions to not register in their Learning Management Systems. The OpenSesame Course Delivery Platform was affected for 4 hours while the engineering team investigated and implemented a fix. The issue was resolved with all missed completion statements successfully sent to the affected LMS platforms.
We are investigating an issue with some xAPI completion statements not being sent for our direct integrations. Affected learners may experience their courses not completing in the LMS. Our engineering team is actively working to resolve this issue.
All course completion statements will be sent to the LMS as soon as we have resolved the issue.
We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
Components affected
OpenSesame Course Delivery PlatformTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 04/28/2026 02:23AM
We have resolved this issue and all completion statements have been sent to Learning Management Systems.
We appreciate your patience as we worked through the issue. Please reach out to our support team with any questions or concerns.
MONITORING
15 days ago - at 04/27/2026 11:29PM
We have implemented a fix for this issue. The completion status in the LMS is now being updated as usual when learners complete courses.
We are working to send completions that were missed earlier in the day and will update the status of the incident when that process has been completed.
We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
INVESTIGATING
15 days ago - at 04/27/2026 10:30PM
We are investigating an issue with some xAPI completion statements not being sent for our direct integrations. Affected learners may experience their courses not completing in the LMS. Our engineering team is actively working to resolve this issue.
All course completion statements will be sent to the LMS as soon as we have resolved the issue.
We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
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