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Outage in OpenSesame

Course Launch is failing or may be degraded

Resolved Major
July 06, 2026 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

On July 6, 2026, the OpenSesame Course Delivery Platform experienced a major incident lasting approximately 1.8 hours in which course launches were failing or severely degraded, causing users to encounter long wait times or error messages. The engineering team investigated and resolved the underlying issue, with a monitoring period confirming stability before the incident was officially closed.

We are investigating an issue that is causing courses launch to fail or be very slow. Affected users may encounter a long wait or an error message when launching a course. Our engineering team is actively working to resolve this issue. We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 07/06/2026 10:06PM

The issue causing course launches to be degraded or fail has been resolved.

We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

MONITORING 11 days ago - at 07/06/2026 08:59PM

The issue causing degraded course launch performance has been resolved and our engineering team is monitoring the situation.

We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.

INVESTIGATING 11 days ago - at 07/06/2026 08:22PM

We are investigating an issue that is causing courses launch to fail or be very slow. Affected users may encounter a long wait or an error message when launching a course. Our engineering team is actively working to resolve this issue.

We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.

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