On July 6, 2026, the OpenSesame Course Delivery Platform experienced a major incident lasting approximately 1.8 hours in which course launches were failing or severely degraded, causing users to encounter long wait times or error messages. The engineering team investigated and resolved the underlying issue, with a monitoring period confirming stability before the incident was officially closed.
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The issue causing course launches to be degraded or fail has been resolved.
We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
The issue causing degraded course launch performance has been resolved and our engineering team is monitoring the situation.
We appreciate your patience during this time. Please reach out to our support team with any questions or concerns.
We are investigating an issue that is causing courses launch to fail or be very slow. Affected users may encounter a long wait or an error message when launching a course. Our engineering team is actively working to resolve this issue.
We apologize for any inconvenience. Please reach out to our support team with any questions or concerns.
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