Outage in OpenSesame
Course Authoring: When adding a new language to a course, secondary languages are not being added to audio or video media.
Resolved MajorIncident Report
Summary AI Generated
A bug in the Simon Authoring Suite prevented secondary languages from being properly added to audio and video media when a new language was added to a course. The issue was identified and a fix was implemented within the same session. The incident lasted approximately 34 minutes before being fully resolved.
When adding a new language to a course, secondary languages are not being added to audio or video media.
Components affected
OpenSesame Simon Authoring SuiteTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/22/2026 06:56PM
This incident has been resolved.
IDENTIFIED
14 days ago - at 09/22/2026 06:30PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
14 days ago - at 09/22/2026 06:23PM
When adding a new language to a course, secondary languages are not being added to audio or video media.
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