Outage in OpenTrainTimes

Real-time information degraded

Resolved Minor
September 03, 2024 - Started 4 months ago - Lasted about 6 hours
Official incident page

IsDown continuously monitors the OpenTrainTimes status page and multiple sources to provide up-to-date information. Check back with us for the latest OpenTrainTimes uptime status.

Outage Details

Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data. This is a repeat of the incident this morning.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/03/2024 05:47PM

Feeds have been stable for some hours and we are closing this incident. Our supplier is still working on a root cause analysis.

MONITORING 4 months ago - at 09/03/2024 02:19PM

Latency has been stable since 1430 - we will keep monitoring until the end of the evening peak

IDENTIFIED 4 months ago - at 09/03/2024 11:41AM

Engineers have identified high latency on our real-time feeds from the Network Rail Open Data platform. As a result, the real-time components of the website will be showing out-of-date or missing data.

This is a repeat of the incident this morning.

Latest OpenTrainTimes outages

Disruption to incoming data feeds - about 1 month ago
Missing TRUST data - about 2 months ago
Internal server issues - 5 months ago

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