Outage in OpenVPN

Investigating problems reported on CloudConnexa SSO

Resolved Minor
October 05, 2023 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating reports that some users cannot authenticate to CloudConnexa either via Portal or OpenVPN Connect client.
Components affected
OpenVPN CloudConnexa SSO

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/05/2023 01:56PM

The CloudConnexa SSO is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

MONITORING about 2 years ago - at 10/05/2023 12:32PM

A fix has been implemented, and we are monitoring the results.

IDENTIFIED about 2 years ago - at 10/05/2023 11:06AM

The issue has been identified, fix is being delivered.

INVESTIGATING about 2 years ago - at 10/05/2023 10:46AM

We are investigating reports that some users cannot authenticate to CloudConnexa either via Portal or OpenVPN Connect client.

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