Outage in OpenVPN

We are aware of international fiber issues that may be affecting some of our services. Our team is actively investigating, and we will provide further updates as soon as more information becomes available.

Resolved Minor
October 03, 2025 - Started about 2 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
OpenVPN CloudConnexa Subscription and Billing Management OpenVPN CloudConnexa SSO OpenVPN CloudConnexa API OpenVPN Access Server Software Repository (SW Update) OpenVPN .net Website OpenVPN Support Portal OpenVPN CloudConnexa - Region Ashburn, Virginia, USA OpenVPN Access Server Billing Portal OpenVPN Status OpenVPN CloudConnexa - Region Atlanta, Georgia, USA OpenVPN User Management OpenVPN CloudConnexa - Region Boston, Massachusetts, USA OpenVPN Network Management OpenVPN CloudConnexa - Region Chicago, Illinois, USA OpenVPN Host Management OpenVPN Access Server Fixed License Purchase Portal OpenVPN CloudConnexa - Region Columbus, Ohio, USA OpenVPN Access Management OpenVPN CloudConnexa - Region Dallas, Texas, USA OpenVPN Cyber Shield Domain Filtering OpenVPN Access Server Subscription Licensing OpenVPN CloudConnexa - Region Kansas City, Missouri, USA OpenVPN Cyber Shield Traffic Filtering OpenVPN Access Server AWS Tiered Licensing OpenVPN CloudConnexa - Region Los Angeles, California, USA OpenVPN Access Visibility OpenVPN CloudConnexa - Region Miami, Florida, USA OpenVPN CloudConnexa - Region Newark, New Jersey, USA OpenVPN CloudConnexa - Region Portland, Oregon, USA OpenVPN CloudConnexa - Region San Jose, California, USA OpenVPN CloudConnexa - Region Montreal, Canada OpenVPN CloudConnexa - Region Toronto, Canada OpenVPN CloudConnexa - Region Vancouver, Canada OpenVPN CloudConnexa - Region Brussels, Belgium OpenVPN CloudConnexa - Region Heisinki, Finland OpenVPN CloudConnexa - Region Paris, France OpenVPN CloudConnexa - Region Frankfurt, Germany OpenVPN CloudConnexa - Region Dublin, Ireland OpenVPN CloudConnexa - Region Milan, Italy OpenVPN CloudConnexa - Region Amsterdam, Netherlands OpenVPN CloudConnexa - Region Warsaw, Poland OpenVPN CloudConnexa - Region Madrid, Spain OpenVPN CloudConnexa - Region Stockholm, Sweden OpenVPN CloudConnexa - Region Zurich, Switzerland OpenVPN CloudConnexa - Region London, United Kingdom OpenVPN CloudConnexa - Region Johannesburg, South Africa OpenVPN CloudConnexa - Region Mumbai, India OpenVPN CloudConnexa - Region Tel Aviv, Israel OpenVPN CloudConnexa - Region Tokyo, Japan OpenVPN CloudConnexa - Region Singapore , Singapore OpenVPN CloudConnexa - Region Sydney, Australia OpenVPN CloudConnexa - Region São Paulo, Brazil

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/03/2025 08:03AM

Services is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

MONITORING about 2 months ago - at 10/03/2025 04:24AM

We're starting to see recoveries and continuing to monitor.

INVESTIGATING about 2 months ago - at 10/03/2025 01:17AM

We are currently investigating this issue.

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