Outage in OpenVPN

Investigating problems reported on CloudConnexa Portal

Resolved Major
September 24, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating reports about issues in CloudConnexa Portal.
Components affected
OpenVPN CloudConnexa API OpenVPN CloudConnexa SSO OpenVPN Cyber Shield Traffic Filtering OpenVPN Network Management OpenVPN Cyber Shield Domain Filtering OpenVPN Access Visibility OpenVPN Access Management OpenVPN Host Management OpenVPN Status OpenVPN User Management

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 09/24/2025 02:21PM

CloudConnexa Portal is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

MONITORING about 1 month ago - at 09/24/2025 12:47PM

Following the implementation of the fix, we observed that services began stabilizing about an hour ago. We are continuing to closely monitor on our end to ensure everything remains stable. If you are still seeing issues, you need to logout and log back in and then try again.

MONITORING about 1 month ago - at 09/24/2025 10:28AM

A fix has been implemented, and we are monitoring the results.

INVESTIGATING about 1 month ago - at 09/24/2025 09:49AM

We are investigating reports about issues in CloudConnexa Portal.

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