Outage in OpenVPN

Investigating problems reported on CloudConnexa Importing Profile

Resolved Minor
November 26, 2025 - Started 3 days ago - Lasted about 12 hours
Official incident page

Incident Report

We are investigating reports about issues of importing new User Profile.
Components affected
OpenVPN CloudConnexa SSO

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 11/27/2025 03:53PM

CloudConnexa Importing Profile is back up and running. If you continue to experience any troubles, reach out to Support. Thank you for your patience.

MONITORING 3 days ago - at 11/27/2025 05:41AM

A fix to the problem was deployed and results are being monitored.

INVESTIGATING 3 days ago - at 11/27/2025 04:12AM

We are investigating reports about issues of importing new User Profile.

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