Outage in OpenVPN
Investigating problems reported on slowness within the tunnel
Resolved MinorIncident Report
Summary AI Generated
OpenVPN experienced slowness issues within tunnels affecting CloudConnexa regions in Frankfurt, Zurich, London, and Johannesburg, as well as Cyber Shield Traffic Filtering services. The problem was identified as related to CloudConnexa Cyber Shield Traffic Filtering, and a fix was deployed and monitored before the issue was resolved after 2.1 hours.
We are investigating reports about slowness within the tunnel
Components affected
OpenVPN Cyber Shield Traffic Filtering OpenVPN CloudConnexa - Region Frankfurt, Germany OpenVPN CloudConnexa - Region Zurich, Switzerland OpenVPN CloudConnexa - Region London, United Kingdom OpenVPN CloudConnexa - Region Johannesburg, South AfricaTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/22/2026 01:54PM
This issue, related to the problems reported on slowness within the tunnel, has now been resolved.
If you continue to experience any issues, please reach out to Support. Thank you for your patience.
MONITORING
about 1 month ago - at 03/22/2026 12:30PM
A fix to the problem was deployed and results are being monitored.
IDENTIFIED
about 1 month ago - at 03/22/2026 12:12PM
We identified that the issue is related to CloudConnexa Cyber Shield Traffic Filtering. We have found a solution and are working to deploy it as soon as possible.
INVESTIGATING
about 1 month ago - at 03/22/2026 11:52AM
We are investigating reports about slowness within the tunnel
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