Outage in OpenVPN
False Status Display in CloudConnexa Portal
Resolved MinorIncident Report
Summary AI Generated
OpenVPN's CloudConnexa service experienced false status displays and incorrect email notifications about connector statuses for 8 minutes. The issue was isolated to the status page visualization and email notifications, with all "Connector Status was changed" emails being false positives, while actual user and connector connectivity remained unaffected. The problem was identified, fixed, and resolved within the brief timeframe.
We are investigating alerts related to errors in the service that controls visualization of connection statuses for CloudConnexa.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 17 hours ago - at 04/19/2026 05:33AM
The issue affecting the CloudConnexa Status page and email notifications about connector statuses has been resolved. If you continue to experience any issues, please contact Support. Thank you for your patience.
MONITORING
about 17 hours ago - at 04/19/2026 05:31AM
A fix has been deployed to address the issue affecting the CloudConnexa Status page and email notifications about connector statuses. We are monitoring the situation to ensure service stability and confirm full resolution.
IDENTIFIED
about 17 hours ago - at 04/19/2026 05:30AM
The issue has been identified and isolated to the CloudConnexa Status page and email notifications about connector statuses. This does not impact user or connector connectivity. All "Connector Status was changed" emails were false positives.
INVESTIGATING
about 17 hours ago - at 04/19/2026 05:28AM
We are investigating alerts related to errors in the service that controls visualization of connection statuses for CloudConnexa.
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