Outage in OpsGenie

Partial outages in Heartbeat services pinging via Email in EU region

Resolved Major
January 29, 2024 - Started about 1 year ago - Lasted 25 minutes
Official incident page

Need to monitor OpsGenie outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including OpsGenie, and never miss an outage again.
Start Free Trial

Outage Details

Due to faulty domain configurations, heartbeats updates via email and incoming email services have been rejected starting from 13:45 UTC. The team has been working on the fix. Except for email updates and email integrations, heartbeat feature and integrations are still fully functional.
Components affected
OpsGenie Heartbeat Monitoring
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 01/29/2024 03:29PM

This incident has been resolved.

MONITORING about 1 year ago - at 01/29/2024 03:14PM

The team has reverted the changes and identified that the heartbeat update via email suffix heartbeat.eu.opsgenie.net start working now

IDENTIFIED about 1 year ago - at 01/29/2024 03:08PM

Due to faulty domain configurations, heartbeats updates via email and incoming email services have been rejected starting from 13:45 UTC. The team has been working on the fix. Except for email updates and email integrations, heartbeat feature and integrations are still fully functional.

Latest OpsGenie outages

Services menu in Opsgenie is not responding - about 1 month ago
Opsgenie Web UI is slow or unavailable in US region - 4 months ago
Reported issues with OEC functionality - 5 months ago
Users are experiencing reCaptcha errors while signing up - 5 months ago
Unable to edit Opsgenie rotations in US, EU and Sydney regions in Web Application - 6 months ago

Don't be the last to know when your dependencies go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook