Outage in OpsGenie
Delays in Opsgenie, JSM Ops and Compass Ops notifications
Resolved Minor
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Outage Details
We are observing delays in Opsgenie, JSM ops and Compass ops notification flows. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
Components affected
OpsGenie Email Notification Delivery OpsGenie Mobile Notification Delivery OpsGenie Voice Notification Delivery OpsGenie SMS Notification DeliveryLatest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/30/2025 02:32PM
Between 13:10 UTC to 14:00 UTC, we experienced notification delay for Jira Service Management, Opsgenie, and Compass in only EU-region. The issue has been resolved and the service is operating normally.
MONITORING
1 day ago - at 09/30/2025 02:22PM
We have identified the root cause of the notification delay for Opsgenie, JSM Ops and Compass Ops and have mitigated the problem. We are now monitoring closely.
IDENTIFIED
1 day ago - at 09/30/2025 02:09PM
We continue to work on resolving the notification delays for Jira Service Management, Opsgenie, and Compass. We have identified the root cause and expect recovery shortly.
INVESTIGATING
1 day ago - at 09/30/2025 02:07PM
We are observing delays in Opsgenie, JSM ops and Compass ops notification flows. No alert has been lost and our team is actively working on it to mitigate the delays. We'll keep you posted with further updates.
Latest OpsGenie outages
Degraded performance in Opsgenie and JSM operations - 3 months ago
Degraded performance in Opsgenie and JSM operations - 4 months ago
Customers may experience delays or failures receiving emails - 4 months ago
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