Outage in OpsGenie

Degraded performance in Opsgenie and JSM operations

Resolved Minor
June 17, 2025 - Started 4 months ago - Lasted 13 minutes
Official incident page

Incident Report

We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/17/2025 12:47PM

This incident has been resolved, and Jira Service Management and Opsgenie are back in operational mode.

MONITORING 4 months ago - at 06/17/2025 12:39PM

We have identified the root cause of the performance degraded service and have mitigated the problem. We are now monitoring closely.

INVESTIGATING 4 months ago - at 06/17/2025 12:37PM

We are investigating cases of degraded performance for some Jira Service Management and Opsgenie Cloud customers. We will provide more details within the next hour.

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