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This incident has been resolved.
Connection grid & API in POD1 has availability issues from 12 AM to 1 AM PST. Agents and gateways connectivity is lost between 12 AM to 1 AM PST, while APIs might have failed between 12:10 AM PST to 12:42 AM PST.
Systems are back online now and we are closely monitoring the status. We will continue to provide status update on regular intervals.
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