Outage in OPSWAT

MetaDefender Cloud US/EU Performance Degradation

Resolved Minor
August 30, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

Because DNS's performance issues are being experience with one of our providers, multiscanning is currently unavailable/unstable for some customers. We apologize for any inconvenience. We will continue to investigate and will update as soon as possible. Thank you.
Components affected
OPSWAT API - Multiscanning OPSWAT API - Deep CDR OPSWAT metadefender.opswat.com OPSWAT API - Dynamic Analysis OPSWAT API - Threat Intelligence Feed OPSWAT API - File Reputation OPSWAT API - Multiscanning OPSWAT API - IP-Domain Reputation OPSWAT API - IP-Domain Reputation OPSWAT API - Vulnerability Scanning OPSWAT API - Dynamic Analysis OPSWAT API - Threat Intelligence Feed OPSWAT API - Vulnerability Scanning OPSWAT API - File Reputation OPSWAT API - Deep CDR OPSWAT metadefender.opswat.com
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Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/30/2022 12:28PM

The issue with our DNS provider has been resolved. We will continue to monitor our services to ensure operability. Thank you for your patience.

IDENTIFIED about 3 years ago - at 08/30/2022 09:42AM

Because DNS's performance issues are being experience with one of our providers, multiscanning is currently unavailable/unstable for some customers. We apologize for any inconvenience. We will continue to investigate and will update as soon as possible. Thank you.

IDENTIFIED about 3 years ago - at 08/30/2022 09:39AM

Because DNS's performance issues are being experience with one of our providers, multiscanning is currently unavailable/unstable for some customers. We apologize for any inconvenience. We will continue to investigate and will update as soon as possible. Thank you.

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