Outage in OPSWAT

MetaDefender Cloud - US, EU Multiscanning - Outage Performance

Resolved Major
January 31, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We have received reports indicating that MetaDefender Cloud -Multiscanning is experiencing issues. Our team is investigating and will provide an update as soon as possible.
Components affected
OPSWAT metadefender.opswat.com OPSWAT metadefender.opswat.com OPSWAT API - Multiscanning OPSWAT API - Multiscanning
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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/31/2023 04:33PM

The issue has been restored successfully, all services are operational.

MONITORING over 2 years ago - at 01/31/2023 04:09PM

We identified the issue with MetaDefender Multiscanning services not functioning properly due to some regional error(s) at our DNS provider, and we have implemented a fix for this. All services are operational, and we will continue to monitor for some time to verify stability of the new fix. Thank you for your patience!

INVESTIGATING over 2 years ago - at 01/31/2023 03:27PM

We have received reports indicating that MetaDefender Cloud -Multiscanning is experiencing issues.
Our team is investigating and will provide an update as soon as possible.

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