Outage in OPSWAT

MetaDefender Cloud - US and EU Outage

Resolved Major

December 11, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We have received reports indicating that MetaDefender Cloud - US and EU are experiencing issues. Our team is investigating and will provide an update as soon as possible.

Components affected

OPSWAT API - Multiscanning OPSWAT API - Multiscanning OPSWAT API - Threat Intelligence Feed OPSWAT API - Threat Intelligence Feed OPSWAT API - Deep CDR OPSWAT API - Deep CDR OPSWAT API - Vulnerability Scanning OPSWAT API - Vulnerability Scanning OPSWAT API - IP-Domain Reputation OPSWAT API - IP-Domain Reputation OPSWAT API - File Reputation OPSWAT API - File Reputation OPSWAT API - Dynamic Analysis OPSWAT API - Dynamic Analysis

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 12/11/2025 01:42PM

This incident has been resolved. We apologize for any inconvenience caused by these issues.

MONITORING about 1 month ago - at 12/11/2025 01:16PM

Performance has been restored. We will continue to monitor.

IDENTIFIED about 1 month ago - at 12/11/2025 12:23PM

We have implemented a fix, but we are still seeing slow performance. We will continue investigating and will provide updates as soon as we are able.

INVESTIGATING about 1 month ago - at 12/11/2025 12:10PM

We have received reports indicating that MetaDefender Cloud - US and EU are experiencing issues.
Our team is investigating and will provide an update as soon as possible.

Latest OPSWAT outages

MetaDefender Cloud - EU Degraded Performance - 7 days ago

MetaDefender Cloud - EU Partial Outage - about 1 month ago

MetaDefender Cloud - Japan Outage - about 2 months ago

MetaDefender Cloud - EU Degraded Performance for Archive Scan - 2 months ago

MetaDefender Cloud - US, EU, JP, AU, and CA Partial Outage - 2 months ago

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