Outage in OPSWAT
My OPSWAT is currently experiencing an issue affecting the OPSWAT Support Portal
Resolved MinorIncident Report
Summary AI Generated
The OPSWAT Support Portal experienced a brief 17-minute outage that prevented customers from creating or viewing support cases. OPSWAT products, licensing, and downloads remained fully operational throughout the incident. The engineering team resolved the issue and restored full portal functionality.
We are currently experiencing an issue affecting the OPSWAT Support Portal. Customers may be unable to create new support cases or view existing ones. OPSWAT products, licensing, and downloads are not affected.
Our team is actively working to restore service. In the meantime, please email help-support@opswat.com for assistance, including your product, a brief description of the issue, and your case number if you have one.
Response times may be longer than usual while we work through this. We apologize for the inconvenience and appreciate your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/03/2026 10:06AM
This incident has been resolved.
INVESTIGATING
14 days ago - at 09/03/2026 10:04AM
We would like to inform you that the recent incident affecting OPSWAT Support Portal has been fully resolved by our engineering team. All features are now functioning normally.
We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Our team continues to closely monitor the system to ensure stability.
INVESTIGATING
14 days ago - at 09/03/2026 09:58AM
We are continuing to investigate this issue.
INVESTIGATING
14 days ago - at 09/03/2026 09:53AM
We are currently experiencing an issue affecting the OPSWAT Support Portal. Customers may be unable to create new support cases or view existing ones. OPSWAT products, licensing, and downloads are not affected.
Our team is actively working to restore service. In the meantime, please email help-support@opswat.com for assistance, including your product, a brief description of the issue, and your case number if you have one.
Response times may be longer than usual while we work through this. We apologize for the inconvenience and appreciate your patience.
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