Outage in Optimizely
CMP: Some Home Page Sections & Requests Module Displaying No Data
Major
May 18, 2026 - Started about 1 hour ago
Official incident page
Official incident page
Incident Report
We are currently investigating a reported issue affecting the 'Requests' module, as well as the 'My Work', 'My Team's Work', and 'Watching' sections on the Home Page, which are appearing empty for a subset of customers.
Our Engineering team is actively working on a resolution, and we hope to share further information on this matter shortly.
Components affected
Optimizely RequestsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
about 1 hour ago - at 05/18/2026 09:41AM
A fix has been implemented and we're currently monitoring the results.
INVESTIGATING
about 1 hour ago - at 05/18/2026 09:20AM
We are currently investigating a reported issue affecting the 'Requests' module, as well as the 'My Work', 'My Team's Work', and 'Watching' sections on the Home Page, which are appearing empty for a subset of customers.
Our Engineering team is actively working on a resolution, and we hope to share further information on this matter shortly.
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