Outage in Optimizely
Optimizely Graph - All region's production clusters experienced failed stored queries
Resolved MinorIncident Report
Summary AI Generated
Optimizely Graph experienced a global outage lasting approximately 4 hours, during which failed stored queries impacted production clusters across all regions (APAC, EMEA, NA, and UAEN). The root cause was identified and a mitigation was applied, restoring normal service operation. The incident was resolved after the service remained healthy and stable following the fix.
We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
Components affected
Optimizely Graph - APAC Region Optimizely Graph - EMEA Region Optimizely Graph - NA Region Optimizely Graph - UAEN RegionTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 16 hours ago - at 09/30/2026 06:07PM
This incident has been resolved as the service has remained healthy and stable since the mitigation was applied.
MONITORING
about 20 hours ago - at 09/30/2026 01:57PM
We have identified the root cause and applied a mitigation. The service has returned to normal operation and we are actively monitoring to confirm stability.
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