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Outage in Optimizely

Optimizely Graph in EMEA - Intermittent performance issues

Resolved Minor
November 09, 2026 - Started 4 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

Optimizely Graph in the EMEA region experienced intermittent performance degradation for approximately 4.3 hours. The incident saw multiple recovery attempts, with the service briefly appearing restored before returning to a degraded state, requiring further investigation. The issue was ultimately resolved after a fix was implemented and the service was confirmed stable.

We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.
Components affected
Optimizely Graph - EMEA Region

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/10/2026 12:41AM

This incident has been resolved.

MONITORING 4 days ago - at 11/09/2026 11:36PM

Service has been restored for Optimizely Graph in EMEA. Our team is closely monitoring to ensure it remains stable and prevent any further degradation.

INVESTIGATING 4 days ago - at 11/09/2026 11:02PM

Optimizely Graph in EMEA returned to a degraded state following the recovery we reported earlier. Our team is actively investigating. We once again apologize for the confusion and appreciate the cooperation. We will have an update again soon.

MONITORING 4 days ago - at 11/09/2026 10:20PM

Optimizely Graph in EMEA has recovered. We are continuing to monitor and will post a final update.

IDENTIFIED 4 days ago - at 11/09/2026 10:06PM

Correction to our previous update: service is still degraded. Optimizely Graph in EMEA region is continuing to experience intermittent performance issues, and our team is actively working on a fix. We apologize for the confusion. We will have an update again soon.

MONITORING 4 days ago - at 11/09/2026 09:38PM

We are continuing to monitor for any further issues.

MONITORING 4 days ago - at 11/09/2026 09:35PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 11/09/2026 08:24PM

We have observed Intermittent performance issues for Optimizely Graph in EMEA region and are working on mitigations. Further updates will come. Thank you for your patience.

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