Outage in Optimove

Batch Data Process - Delay in Campaign execution

Resolved Minor
July 08, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating elevated errors in our batch data processing that have led to delays in campaign execution for some tenants.
Components affected
Optimove Daily process Optimove Daily process

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/08/2024 09:57PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/08/2024 07:16PM

I am pleased to inform you that we have successfully identified and resolved the issue. We are currently monitoring the situation.

INVESTIGATING over 1 year ago - at 07/08/2024 06:14PM

We are investigating elevated errors in our batch data processing that have led to delays in campaign execution for some tenants.

Latest Optimove outages

Elevated Optimobile Errors - about 24 hours ago
Optimail Campaign Delivery Delays - 5 days ago
Optimove Site - Target Groups - Long loading time for pages related to Target Groups - 14 days ago
Batch Update Process - Delay in Campaign execution - about 1 month ago
Optimove Site - UI - Mission control and Campaign Builder pages not loading - about 1 month ago

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