Global Google Cloud Platform Outage - Multiple Optimove Services Impacted

The earlier disruption related to the Google Cloud Platform (GCP) outage has been mitigated, and all Optimove services are currently operational. However, full recovery is still in progress, particularly in processing pipelines and dependent third-party services.

As a result, customers may experience delays in campaign execution and web and app activity processing while backlogs are being cleared.

We are closely monitoring system performance and will continue working to ensure full stability across all components.

All core services are currently operational, and we are no longer observing active issues. Recovery efforts following the earlier Google Cloud Platform (GCP) outage are progressing, including in the previously impacted us-central1 and multi-region/us regions.

While system performance has stabilized, we remain in a heightened monitoring state to ensure full and sustained recovery across all components.

We will continue to share updates as needed.

Our monitoring indicates that services continue to recover steadily. At this time, no new issues have been identified, and system performance is stabilizing across all regions.

According to the latest update from Google Cloud Platform (GCP), mitigation has been implemented for the issue in all regions, and GCP is observing signs of recovery.

GCP expects full recovery to be completed within the next hour. We will continue to monitor the situation closely and provide another update as soon as more information becomes available.

We are seeing continued recovery across all regions. Most services are stabilizing, and remaining issues are progressively resolving.

Our team remains focused on ensuring full restoration and will share further updates as needed.

Our engineering teams are fully engaged in restoring services impacted by the current Google Cloud Platform (GCP) disruption. We are observing continued recovery across services,

We will provide the next update within 20 minutes.

We continue to monitor the recovery from the earlier Google Cloud Platform (GCP) service disruption. As per GCP's latest update, most locations have fully recovered. There is no estimated time of full recovery at this time.

We are closely monitoring the situation and will provide further updates as more information becomes available.

We continue to observe steady recovery across our services following the earlier disruption caused by a Google Cloud Platform (GCP) issue. This incident impacted multiple GCP products globally, leading to service interruptions for numerous online platforms.

Google has confirmed that the issue is recovering in some locations and continues to work towards full mitigation.

Our engineering teams closely monitor system performance to ensure full restoration and stability. We will provide further updates as more information becomes available.

We are continuing to monitor for any further issues.

We are beginning to observe signs of recovery following the earlier outage affecting Google Cloud Platform (GCP), which caused widespread disruption across many online services. Impacted services, including user login and application performance, are gradually returning to normal across multiple regions.
Our team continues to actively monitor system health and remains in close contact with GCP to ensure full restoration and stability. We will keep this page updated with the latest status.

We have identified that the ongoing service disruptions are linked to a major outage affecting a global cloud infrastructure provider. This issue is impacting multiple services across the internet and is contributing to login failures and degraded performance in our application.

We are closely monitoring the situation and are in contact with the affected provider. At this time, there is no workaround, but we will continue to provide timely updates as new information becomes available.

We appreciate your patience and understanding as this industry-wide incident is being addressed.

We are currently investigating an issue where some users are unable to log in. In parallel, we are also observing disruptions affecting external infrastructure providers, which may be contributing to broader service instability.

Our team is actively working to assess the impact and will provide updates as soon as more information becomes available. Thank you for your continued patience.

We are currently investigating an issue where some users are unable to log in. Our team is actively working to identify the cause and implement a fix. We will share more updates as they become available. Thank you for your patience.