Outage in Optimove

Optimail visual editor template - Impacting saving, duplicating, or moving templates

Resolved Minor
June 13, 2025 - Started 1 day ago - Lasted about 1 hour
Official incident page

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Outage Details

We received reports of increased issues with some Optimal templates with the visual editor, and will continue investigating the issue. This does not impact existing campaign execution and only limits template edits and creation via the visual editor.
Components affected
Optimove Core App Optimove Core App
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/13/2025 08:21AM

This incident has been resolved.

MONITORING 1 day ago - at 06/13/2025 08:00AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 06/13/2025 07:24AM

We received reports of increased issues with some Optimal templates with the visual editor, and will continue investigating the issue.

This does not impact existing campaign execution and only limits template edits and creation via the visual editor.

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