Outage in Optimove

Optimove Site - UI - Mission control and Campaign Builder pages not loading

Resolved Minor
September 11, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue affecting the Optimove site where Mission control and Campaign Builder pages not loading. This incident is limited to UI and site functionality Daily process, Campaign execution and API access is fully functional and unaffected
Components affected
Optimove Core App Optimove Core App

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/11/2025 10:52AM

This incident has been resolved.

MONITORING about 2 months ago - at 09/11/2025 10:31AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 09/11/2025 10:21AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 09/11/2025 09:40AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 09/11/2025 09:36AM

We are investigating an issue affecting the Optimove site where Mission control and Campaign Builder pages not loading.
This incident is limited to UI and site functionality

Daily process, Campaign execution and API access is fully functional and unaffected

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