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OptiMail metrics processing has been restored for EU and US tenants.
Metrics for the last ~24 hours are recovering and updating as expected. We are continuing work to reconcile the remaining missing/delayed metrics from the incident window.
A mitigation has been applied and OptiMail metrics processing has been restored for EU & US tenants.
Some customers may still see missing or delayed metrics for the period while we assess recovery/backfill options and continue monitoring system stability
We are investigating an issue causing OptiMail metrics to be missing or not updating for some customers in both EU and US regions, starting Dec 26, 2025 14:02 UTC.
This may impact Mission Control / OptiMail reporting visibility (e.g., recent campaign performance metrics). We are working to restore normal metrics processing and will provide updates as we learn more
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