Outage in Optimove

EU – Batch Update Process – Delays in Scheduled Campaign Processing

Resolved Minor
January 05, 2026 - Started 5 days ago - Lasted about 4 hours
Official incident page

Incident Report

We are investigating delays in the Batch Update process affecting some EU tenants. As a result, scheduled campaigns may execute later than their configured time. Campaign execution will resume automatically once batch processing completes.
Components affected
Optimove Daily process

Need to monitor Optimove outages?

One place to monitor all your cloud vendors.
Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 01/05/2026 05:25PM

This incident has been resolved.

MONITORING 5 days ago - at 01/05/2026 01:39PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 5 days ago - at 01/05/2026 12:57PM

We are investigating delays in the Batch Update process affecting some EU tenants. As a result, scheduled campaigns may execute later than their configured time. Campaign execution will resume automatically once batch processing completes.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5350 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook