Outage in Optimove
OptiText SMS - Processing and delivery failures
Resolved MajorIncident Report
We’re investigating an issue impacting OptiText SMS message sending/delivery. Our team is working to identify the cause and restore normal service.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 01/20/2026 01:22PM
This incident has been resolved.
MONITORING
9 days ago - at 01/20/2026 12:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 days ago - at 01/20/2026 09:35AM
We’ve identified an issue impacting OptiText SMS message sending/delivery related to a change made by an external SMS provider. We’re working closely with the provider to restore normal service.
INVESTIGATING
9 days ago - at 01/20/2026 08:06AM
We’re investigating an issue impacting OptiText SMS message sending/delivery. Our team is working to identify the cause and restore normal service.
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