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Outage in Oracle Aconex

AU2 - Loss of Insights - Reports and Dashboard & Analytics Service

Resolved Major
April 14, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Reports Module helps users gain insights on various data across the module in a Project context. Dashboards provide visual snapshots for each project, allowing users to drill into actionable items and gain accurate insights into Mail processes.

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Latest Updates ( sorted recent to last )
RESOLVED about 24 hours ago - at 04/14/2026 09:48AM

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

IDENTIFIED 1 day ago - at 04/14/2026 08:47AM

Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

The Reports Module helps users gain insights on various data across the module in a Project context.

Dashboards provide visual snapshots for each project, allowing users to drill into actionable items and gain accurate insights into Mail processes.

INVESTIGATING 1 day ago - at 04/14/2026 08:43AM

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

The Reports Module helps users gain insights on various data across the module in a Project context.

Dashboards provide visual snapshots for each project, allowing users to drill into actionable items and gain accurate insights into Mail processes.

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