Outage in Oracle Aconex
US1 - Service issue impacting Documents
Resolved MajorIncident Report
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
Components affected
Oracle Aconex DocumentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 08/04/2026 05:51AM
The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.
MONITORING
13 days ago - at 08/03/2026 10:42AM
Our teams have identified the cause, and remediation efforts have been completed. We will continue to monitor until we are satisfied the incident has been resolved. The next update will be in 30 minutes.
The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
INVESTIGATING
13 days ago - at 08/03/2026 09:16AM
We have identified an issue that may result in intermittent service interruption. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.
The Document service is related to the uploading, downloading, previewing, searching and organization of project-related documents and associated files from the Document Register.
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