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Outage in Oracle Aconex

Multiple Instances - Loss of Mail Service

Resolved Major
August 11, 2026 - Started 5 days ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 08/12/2026 02:12AM

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

IDENTIFIED 5 days ago - at 08/12/2026 01:51AM

Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

IDENTIFIED 5 days ago - at 08/12/2026 12:24AM

Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

IDENTIFIED 5 days ago - at 08/11/2026 11:05PM

Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

INVESTIGATING 5 days ago - at 08/11/2026 11:05PM

We are continuing to investigate this issue.

INVESTIGATING 5 days ago - at 08/11/2026 10:27PM

Our engineers are continuing to work toward resolving the issue that may be impacting your user experience. We are committed to resolving this issue as quickly as possible. The next update will be in 60 minutes.

INVESTIGATING 5 days ago - at 08/11/2026 09:26PM

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

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