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Outage in Oracle Aconex

ASIA1, ASIA2 - Loss of Viewer Service

Resolved Major
November 10, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes. The Viewer service is related to viewing and marking up documents and drawings directly in the browser.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 11/11/2026 03:44AM

The cloud service is now fully restored and operational. If you observe any issues with your hosted cloud service, please submit a Service Request. We remain committed to your success and appreciate your support.

IDENTIFIED 1 day ago - at 11/11/2026 02:46AM

Oracle teams identified the cause, and are currently working on remediation efforts. Thank you for your continued patience. The next update will be in 60 minutes.

The Viewer service is related to viewing and marking up documents and drawings directly in the browser.

INVESTIGATING 1 day ago - at 11/11/2026 01:57AM

We have identified an issue that may result in loss of your service. We are actively engaged and focused on resolving the issue as quickly as possible. We will provide regular updates and remain committed to your success. The next update will be in 60 minutes.

The Viewer service is related to viewing and marking up documents and drawings directly in the browser.

Latest Oracle Aconex outages

EU1 - Speed of Service - about 2 months ago

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