Outage in Oracle CrowdTwist

CrowdTwist: Unplanned System Issue

Resolved Minor
January 02, 2025 - Started 10 months ago - Lasted 1 day
Official incident page

Incident Report

Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause. Next Steps: We will share an update within the next hour.
Components affected
Oracle CrowdTwist ETL Pipeline

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/03/2025 02:24PM

At this time, the issues affecting Oracle CrowdTwist have been fully resolved.

If issues persist, please contact Technical Support (https://www.oracle.com/support/contact.html).

MONITORING 10 months ago - at 01/03/2025 01:54AM

Data Exports and Segmentation processes are now running at expected timings. We apologize for any inconvenience this may have caused.

Next Steps: Will continue to monitor the service and before marking the incident as resolved.

IDENTIFIED 10 months ago - at 01/02/2025 08:46PM

We have are actively working towards mitigation of the backed up queues. In the meantime, Data Exports have been prioritized and are currently running as normal.

Next Steps: We will continue to share updates as they are available.

IDENTIFIED 10 months ago - at 01/02/2025 02:34PM

Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update when one is available

INVESTIGATING 10 months ago - at 01/02/2025 02:18PM

Your cloud service is temporarily experiencing sub-optimal performance. Rest assured we are focused on resolving the issue as quickly as possible and will continue to provide regular status updates. We remain committed to your success and apologize for any inconvenience this may cause.

Next Steps: We will share an update within the next hour.

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