Outage in Orb
Elevated API timeouts on pending subscription changes endpoints
Resolved MinorIncident Report
Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes.
We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/07/2026 01:56PM
We identified the root cause to be a new query that was introduced.
API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.
MONITORING
about 1 month ago - at 03/07/2026 01:04PM
Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes.
We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.
Latest Orb outages
Intermittent latency spikes - 3 days ago
Elevated usage fetch latencies via API - 16 days ago
Data Processing Delays - Reporting Tools Affected - about 2 months ago
Web Application Performance Degradation - about 2 months ago
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