Outage in Orb
Elevated API timeouts on pending subscription changes endpoints
Resolved MinorIncident Report
Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes.
We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 03/07/2026 01:56PM
We identified the root cause to be a new query that was introduced.
API traffic to the affected endpoints has been healthy since the rollback at 12:55 UTC.
MONITORING
2 days ago - at 03/07/2026 01:04PM
Following a deployment at 5:40 UTC, the Orb API started experience elevated timeouts for applying and cancelling subscription pending changes.
We have rolled back and errors have subsided fully as of 12:55 UTC, and we are continuing to monitor.
Latest Orb outages
Data Processing Delays - Reporting Tools Affected - 7 days ago
Web Application Performance Degradation - 17 days ago
Intermittent dashboard performance degradation - about 1 month ago
Elevated errors across API endpoints - 3 months ago
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