Outage in OrderAI HungerRush

SMS and MMS Delivery Delays to Verizon Wireless and AT&T

Resolved Minor

October 24, 2024 - Started over 1 year ago - Lasted about 10 hours
Official incident page

Incident Report

Experiencing SMS delivery delays with Verizon & AT&T phone carriers.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/25/2024 12:50AM

This incident is resolved.

MONITORING over 1 year ago - at 10/24/2024 10:57PM

We are observing recovery in SMS delivery delays when sending messages to the US Verizon network, and SMS to the US AT&T network is now operational. We are observing recovery in SMS delivery delays when sending messages to the Dish Network in the United States of America. We will continue monitoring the service to ensure a full recovery.

IDENTIFIED over 1 year ago - at 10/24/2024 08:52PM

We continue to experience SMS delivery delays when sending messages to customers who use the carriers Verizon Wireless or Dish Network in the United States on a subset of long codes.

IDENTIFIED over 1 year ago - at 10/24/2024 05:35PM

We continue to experience SMS delivery delays when sending messages to Verizon Wireless and AT&T networks in the United States on a subset of long codes. Twilio engineers are working on a solution and we expect an update within 2 hours or as soon as new information is available.

INVESTIGATING over 1 year ago - at 10/24/2024 02:55PM

Experiencing SMS delivery delays with Verizon & AT&T phone carriers.

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