Outage in OrderMyGear

New account creation failing

Resolved Minor
January 08, 2025 - Started 2 months ago - Lasted about 18 hours
Official incident page

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Outage Details

New accounts creations are failing with an "already exists" error.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/09/2025 03:53PM

This incident has been resolved.

MONITORING 2 months ago - at 01/09/2025 12:28AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 01/08/2025 11:59PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 01/08/2025 10:14PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 01/08/2025 10:12PM

New accounts creations are failing with an "already exists" error.

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