Outage in Ordoro

Pitney Bowes USPS rates and label creation issues

Resolved Major

September 20, 2026 - Started 13 days ago - Lasted about 2 hours
Official incident page

Incident Report

There are issues with Pitney Bowes USPS shipping rates and label creation. Rates may show as TBD in Ordoro, and attempts to create labels may return an error. Pitney Bowes has reported a USPS service disruption affecting rate and shipment requests. Their team is working with USPS to resolve the issue. See their status here - https://status.pitneybowes.com/incidents/0dd2yk8bltgd We’re monitoring the situation and will post updates as we learn more.

Components affected

Ordoro

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 09/20/2026 09:45PM

Pitney Bowes + USPS have resolved the issues. You can create shipping labels again.

You may have to refresh the rates on your orders to see the updates. To do so, click the blue circular arrow next to the shipping rates.

Appreciate your patience and happy shipping!

MONITORING 13 days ago - at 09/20/2026 07:48PM

There are issues with Pitney Bowes USPS shipping rates and label creation. Rates may show as TBD in Ordoro, and attempts to create labels may return an error.

Pitney Bowes has reported a USPS service disruption affecting rate and shipment requests. Their team is working with USPS to resolve the issue. See their status here - https://status.pitneybowes.com/incidents/0dd2yk8bltgd

We’re monitoring the situation and will post updates as we learn more.

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