Outage in Orion
Issue Affecting Tiered New Money Bill Generation
Resolved MinorIncident Report
We are investigating an issue affecting the Bill Generator application that may cause certain tiered new money bills to calculate incorrect receivable amounts during bill creation. As a result, an unexpected credit offset may be generated as part of the billing calculation.
Our teams are actively working to identify the cause and implement a resolution. We apologize for the inconvenience and appreciate your patience. We will provide additional updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 09/01/2026 06:27PM
This incident has been resolved.
INVESTIGATING
14 days ago - at 09/01/2026 04:55PM
We are investigating an issue affecting the Bill Generator application that may cause certain tiered new money bills to calculate incorrect receivable amounts during bill creation. As a result, an unexpected credit offset may be generated as part of the billing calculation.
Our teams are actively working to identify the cause and implement a resolution. We apologize for the inconvenience and appreciate your patience. We will provide additional updates as they become available.
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