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Outage in Orion

Eclipse – Unable to Create New Portfolios

Resolved Minor
August 17, 2026 - Started 29 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an issue affecting the manual creation of new portfolios in Eclipse. Users may receive an error when attempting to create a new portfolio through the application or related API workflows. Existing portfolios remain accessible, account synchronization continues to function normally, and trading activity is not impacted. The issue is limited to creating new portfolios and certain workflows that rely on manually creating and assigning portfolios. Our teams are actively working to resolve the issue. We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 08/17/2026 03:37PM

This incident has been resolved.

INVESTIGATING 29 days ago - at 08/17/2026 02:24PM

We are investigating an issue affecting the manual creation of new portfolios in Eclipse. Users may receive an error when attempting to create a new portfolio through the application or related API workflows.

Existing portfolios remain accessible, account synchronization continues to function normally, and trading activity is not impacted. The issue is limited to creating new portfolios and certain workflows that rely on manually creating and assigning portfolios.

Our teams are actively working to resolve the issue. We apologize for the inconvenience and appreciate your patience while we work toward a resolution.

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