Outage in Orum

Telephony Challenges

Resolved Major
July 10, 2024 - Started 5 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Our team is investigating a challenge with prospects not being able to hear prospects and other unexpected behaviors in Orum.
Components affected
Orum
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/10/2024 03:51PM

This incident has been resolved.

MONITORING 5 months ago - at 07/10/2024 02:23PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 07/10/2024 02:10PM

A change is being made that will cause all calls to drop. Please cease call activity for the next approximately 15 mins

IDENTIFIED 5 months ago - at 07/10/2024 02:02PM

Our ENG team is working on a fix that will be deployed shortly. This change will cause all calls in progress to drop. We apologize for the disruption

INVESTIGATING 5 months ago - at 07/10/2024 02:00PM

Our team is investigating a challenge with prospects not being able to hear prospects and other unexpected behaviors in Orum.

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