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Outage in Orum

Analytics not loading / spinning wheel / query failed

Resolved Major
September 14, 2026 - Started 2 days ago - Lasted about 2 hours
Official incident page

Incident Report

Investigating - We are actively investigating reports of analytics queries not loading as expected across the Orum platform. Our engineering team is analyzing system metrics to isolate this behavior.

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 09/14/2026 09:49PM

This has been resolved.

IDENTIFIED 2 days ago - at 09/14/2026 08:48PM

Identified - We have identified the cause of the behavior where analytics queries are failing to load across the Orum platform. An underlying third-party application is functioning unexpectedly, preventing queries from completing. We have escalated with their team.

INVESTIGATING 2 days ago - at 09/14/2026 08:18PM

Investigating - We are actively investigating reports of analytics queries not loading as expected across the Orum platform. Our engineering team is analyzing system metrics to isolate this behavior.

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