Outage in Osano
Logins not being serviced on my.osano.com
Resolved Minor
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Outage Details
Customers are reporting that they are unable to login to the my.osano.com webapp. We are currently investigating the cause of this issue.
Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 12/15/2021 08:56PM
Our customer billing partner has addressed the issues and our customer login services are now working as expected.
MONITORING
over 3 years ago - at 12/15/2021 08:05PM
We identified that our customer billing partner is currently experiencing elevated API error rates. This has affected account verification and subsequently all customer logins to the Osano web application.
INVESTIGATING
over 3 years ago - at 12/15/2021 07:21PM
Customers are reporting that they are unable to login to the my.osano.com webapp. We are currently investigating the cause of this issue.
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