Outage in Osano

Web application intermittent API issues

Resolved Minor
October 24, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

Certain API requests are failing in the my.osano.com web application. The Osano Engineering Team is actively investigating.
Components affected
Osano Web User Interface
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/24/2023 04:09PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/24/2023 03:34PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 10/24/2023 03:32PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 10/24/2023 03:30PM

AWS is reporting increased API errors rates in the Amazon Cognito service.

INVESTIGATING over 1 year ago - at 10/24/2023 02:58PM

Certain API requests are failing in the my.osano.com web application. The Osano Engineering Team is actively investigating.

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