Outage in Osano

Consent Management Publishing Experiencing Degraded Service

Resolved Major

April 01, 2026 - Started 29 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

Osano's Consent Management Publishing service experienced degraded performance for 1.6 hours, affecting the Consent Management Script component. The team identified the root cause, implemented a fix, and monitored the service before confirming full resolution.

The Consent Management Publishing service is currently experiencing degraded service. We are investigating, and will keep you updated.

Components affected

Osano Consent Management Script

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Latest Updates ( sorted recent to last )

RESOLVED 29 days ago - at 04/01/2026 03:57PM

This incident has been resolved.

MONITORING 29 days ago - at 04/01/2026 03:42PM

We've implemented a fix, and are monitoring the CMP publishing service.

IDENTIFIED 29 days ago - at 04/01/2026 03:28PM

We have identified the root cause. We are working on restoring the publishing service ASAP.

INVESTIGATING 29 days ago - at 04/01/2026 02:49PM

We are currently investigating this issue.

IDENTIFIED 29 days ago - at 04/01/2026 02:23PM

The Consent Management Publishing service is currently experiencing degraded service. We are investigating, and will keep you updated.

Latest Osano outages

Errors logging into my.osano.com - about 1 month ago

Reporting Dashboard Performance Degradation - about 1 month ago

Potential Degraded Service in Customer Reporting Features - about 2 months ago

my.osano.com failing to load due to database performance issues. Osano's engineering is actively investigating the root cause and mitigation options. Customers may experience issues logging in. - 6 months ago

Amazon Webservices (AWS) experiencing outages across multiple services. Customers may experience issues logging into the my.osano.com application. Consent recording and CMP discoveries remain operational. - 6 months ago

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