Outage in Otava

Mid-Michigan(MM1) - Internet Connectivity Degradation - 6/5/2026

Minor

June 05, 2026 - Started 14 days ago
Official incident page

Incident Report

A fix has been implemented and we are monitoring the results. OTAVA engineering is aware of the outages and will be providing updates as more information becomes available.

Components affected

Otava OTAVA Shared Cloud

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Latest Updates ( sorted recent to last )

MONITORING 11 days ago - at 06/08/2026 10:51PM

Engineers have implemented a work-around that should prevent the issue from reoccurring. A permanent resolution is in progress.

IDENTIFIED 11 days ago - at 06/08/2026 07:20PM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 days ago - at 06/08/2026 06:49PM

We are continuing to work on a fix for this issue.

IDENTIFIED 14 days ago - at 06/05/2026 09:37PM

OTAVA is working with our vendor to investigate this issue. We have enabled additional logging to support our troubleshooting efforts and will provide an update as our investigation progresses.

MONITORING 14 days ago - at 06/05/2026 09:37PM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 06/05/2026 07:49PM

OTAVA engineers will be failing over to a secondary node at 5PM ET. Clients may experience downtime during the failover.

MONITORING 14 days ago - at 06/05/2026 07:20PM

A fix has been implemented and we are monitoring the results. OTAVA engineering is aware of the outages and will be providing updates as more information becomes available.

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