Outage in Otava

Indianapolis (IN1) OTAVA® DRaaS powered by Veeam (OCC) Service Disruption - 9/19/2026

Resolved Major

September 19, 2026 - Started 17 days ago - Lasted 6 days
Official incident page

Incident Report

Service Impacting: Yes Description: OTAVA engineers are investigating an issue impacting DRaaS powered by Veeam (OCC) services in the Indianapolis (IN1) DC. Additional updates will be provided as more information becomes available. For any questions, please contact us via https://support.otava.com or by calling 877-740-5028, option 3.

Components affected

Otava DRaaS powered by Veeam (OCC)

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 09/25/2026 10:01AM

Update: The issue impacting DRaaS powered by Veeam (OCC) services in the Indianapolis (IN1) Data Center has been fully resolved. Engineers successfully identified the root cause and applied a fix. After monitoring, we confirmed the environment is stable, and all services have returned to normal operation.

MONITORING 17 days ago - at 09/20/2026 07:19AM

Engineers have identified the root cause of the issue impacting DRaaS powered by Veeam (OCC) services in the Indianapolis (IN1) DC, and a fix has been successfully applied. The team is monitoring the environment to confirm stability and ensure services continue to operate normally.

INVESTIGATING 17 days ago - at 09/19/2026 05:53PM

Service Impacting: Yes

Description: OTAVA engineers are investigating an issue impacting DRaaS powered by Veeam (OCC) services in the Indianapolis (IN1) DC. Additional updates will be provided as more information becomes available.

For any questions, please contact us via https://support.otava.com or by calling 877-740-5028, option 3.

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